Privacy Policy

    Last Modified: July 1, 2024 Inc. and its affiliates and subsidiaries (collectively “us”, “we”, “our”, “company” or “”) operate the website as well as all state specific websites, and the mobile app (“website” and the “mobile app” collectively referred to herein as the “Website”). This Privacy Policy informs you (“your”, “you” or “customer”) of our policies regarding the collection, use, storage, and disclosure of your information, including your Personal Information (as defined below), when using the Website and the lottery courier services provided therein (“Services”). The Privacy Policy should be read in conjunction with the Terms and Conditions. By using the Website and Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices described herein, you should not use the Website or the Services.


    We may collect, process and store information about you as you interact and use our Website and Services including information that can be used to personally identify you (“Personal Information”).


    You may provide us with information about yourself through your use of our Website and Services for various reasons including account registration, account and services eligibility determinations, account funding, promotions, technical support, notices, communications, fraud prevention and legal and regulatory obligations, among others. This information may include Personal Information. The information you may provide includes, but is not limited to:

    • Name

    • Address

    • Date of birth

    • Email address

    • Phone number

    • Driver license and other government issued identification documents

    • Social security number

    • Credit card, bank, or other billing information

    • Tax and financial information

    • Audio, electronic, or visual information

    In addition, if you apply for, or accept, a job at or an affiliated company, we may collect detailed Personal Information from you such as your date of birth or social security number, and protected legal characteristics, such as your membership in a protected class, to the extent required by law.


    In addition to the information you provide to us, we and our third-party service providers may automatically collect, use and store information about you whenever you use the Website and Services. This information is collected, used, and stored for a variety of reasons including (i) account verification and eligibility purposes, (ii) threat, fraud, and unlawful activity detection services, (iii) advertising, (iv) analytics, (v) location services, and (vi) to improve, personalize and optimize our Website and Services, among others. The information includes, but is not limited to:

    Information about your visit to the website such as:

    • Geolocation

    • Browser type

    • Operating system

    • Internet Protocol (IP) address

    • Device identifier

    • Domain name

    • Clickstream data

    • Referring

    • Date and time of your visit

    • Product interaction and purchases

    • Page views

    • Errors

    • Response times

    • Other information about your visit and use of the Website and Services

    Information about the device you use to access the Website and Services such as:

    • Model

    • Operating systems

    • Software

    • File names and versions

    • Preferred languages

    • Unique device identifiers

    • Serial numbers

    • Device motion information

    • Mobile network, among others

    We and our third-party vendors collect this information in various ways including:

    • Cookies

    • Pixel tags

    • Web Beacons

    • Embedded Scripts

    • Cache Browsers


    We may receive information about you from other sources including third party service providers, other individuals who use our Website or Services, social media and networking sites, public databases, and other commercially available sources (“Third-Party Information”). This information may be used for a variety of reasons including, but not limited to:

    • Geolocation

    • Advertising and marketing

    • Fraud prevention

    • Financial transactions

    • Identity verification

    • Responsible Play

    • Other uses listed in this Privacy Policy

    The information received may include Personal Information, your geographical location, banking and financial information, demographic data such as age, gender and income level, your interests, associations, commercial information, and information regarding your interaction with various websites and applications, among other information.

    Further, in the event you apply for or accept a job at, we may collect credit information and criminal record information from third party vendors performing pre-employment background checks as authorized by law.

    Our Privacy Policy does not apply to Third-Party Information except to the extent we combine and store this Third-Party Information with Personal Information you have given us, or we have collected on our own.


    1. Disclosing Information may disclose your information to third parties, including your Personal Information, for the following reasons:

    Third-party providers who provided services and support to our Website and Services including those who provide technical support and maintenance, geolocation services, identity and user verification services, deposits and withdrawals from your account, quality assurance testing, account creation and authentication, user messaging, fraud, and unlawful use detection.

    • Regulatory and law enforcement authorities if required to by law or regulation or on advice from legal counsel.

    • Taxing authorities in accordance with applicable law.

    • Professional advisors of the company including legal counsel, bankers, accountants, insurers, and other professional advisors.

    • Our parent, intermediary, subsidiary, joint ventures and other companies under common control and their agents.

    • For publicity, advertising, trade, or promotional purposes including for cross-promotional marketing and advertising with partners or affiliated companies.

    • Corporate restructuring including any merger, financing, acquisition, corporate divestiture, dissolution transaction, or other proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets. This includes proposed corporate restructurings that may never materialize.

    • In an event of an insolvency, bankruptcy, or receivership where your Personal Information is disclosed or transferred as a business asset.

    • For other reasons we deem necessary or justified, in our sole discretion, including to comply with relevant laws and legal proceedings; protect or defend our rights or property; investigate or assist in preventing any violation or potential violation of law, the Privacy Policy, or our Terms and Conditions.

    2. Using your Information may use the information it collects about you, including Personal Information, for the following purposes:

    • To provide, maintain, manage, and develop the Website and the Services. For example, to process transactions for our Services, conduct research and analysis, and obtain support for fulfilling the above purposes from our third-party service providers, professional services and business partners, and financial institutions.

    • Support our everyday operations, including to meet risk, legal, and compliance requirements. For example, to perform fraud protection, accounting, and account monitoring.

    • To verify your identity to provide you with the Services or to comply with rules, laws, and regulations. For example, to verify your age and location to ensure eligibility for our Services.

    • To investigate claims made by customers relating to payout information. For example, to confirm bank details, and locate or request a payout.

    • To deal with inquiries and complaints made by or about you relating to our services. For example, if you share your name and contact information to ask a question about our Services, we will use that Personal Information to respond to your inquiry.

    • To market to you or otherwise communicate with you, including through email. For example, to provide you with special offers or new features of the Service or cross-marketing and advertising purposes such as informing you about products and services of our partners or affiliated companies.

    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. For example, to support audit and investigations, legal requests and demands, as well as exercise and defend legal claims.

    • To help maintain the safety, security, and integrity of our services, technology assets, and business. For example, to perform risk assessments, reporting, information security and anti-fraud operations.

    • To process your application for employment with or an affiliated company, or the award of employment with or any affiliated company, in accordance with law.

    • For any other purposes that we disclose to you or that are necessary to provide the Website, Services, or employment to you.


    Other than as stated in this Privacy Policy, does not disclose any of your Personal Information to third parties without your consent. Please note that third parties, such as third-party payment providers, have their own privacy policies.

    This Privacy Policy does not apply to websites, content, and materials linked or otherwise accessed through the Website. By using our Website and Services, you acknowledge and agree that we are not responsible for and do not control any third party’s services and content, and any information you provide to them is at your own risk. You should read the privacy policies of any third party prior to providing them with any information.


    We take the security of your information seriously. We use industry standard administrative, technical, and physical practices, procedures, and safeguards to protect your information. As part of our efforts, we only keep your information for as long as we feel it is necessary to achieve our objective or for as long as we are legally required to do so.

    While we make a good faith effort to protect your information, no data transmission over the Internet is totally secure. Any information which you transmit to us is transmitted at your own risk. Many factors can compromise the security of our systems and your information, including human error (both yours and ours), outages, system failure, unauthorized and outside attacks, and failures by our third-party service providers. Therefore, we cannot guarantee that our Website, system, and Services are 100% secure and we cannot guarantee the security of your information.


    Currently, we do not honor “Do Not Track” or “DNT” signals or other mechanisms that may allow you to opt out of the collection of information.


    We may use your information to contact you with marketing or promotional materials, and other information about us, your account, or our Services. You may opt out of receiving non-essential communications by unsubscribing through your account or contacting [email protected].

    G. Selling or Using your Personal Data

    We do not sell your personal data to third parties for monetary or other valuable consideration.


    Our Website and Services are intended for those meeting the age requirement for our Services in the applicable jurisdictions. We do not knowingly collect Personal Information from anyone under the age of 16. If we discover that we have received the Personal Information or are notified by a parent or guardian of such receipt, we will delete that information immediately.


    It is your responsibility to protect your account information including your password.

    It is your responsibility to ensure that your Personal Information is accurate, complete, and current. You can update your Personal Information through your account or by contacting our Customer Success team at [email protected]. We reserved the right to verify any information you provide to us.

    If your account is closed or deleted for whatever reason, we may keep your Personal Information (i) to comply with applicable law, (ii) for fraud prevention, (iii) to support dispute resolution, (iv) to prevent re-registration including for responsible play purposes, or (v) for any other reason we deem necessary to protect you or the company. We will keep this Personal Information in accordance with applicable law and for only as long as necessary.


    This Notice of Rights of Colorado and Texas Residents (“Notice”) supplements the information contained in this Privacy Policy and applies solely to individual residents of these states (“residents” or “you”).

    This Notice describes how we collect, use, disclose, and otherwise process personal data of individual residents of the states of Colorado, within the scope of the Colorado Privacy Act (the “CPA”), and Texas, within the scope of Texas Data Privacy and Security Act (the “TDPSA”, and collectively with CPA, the “Acts”). “Personal data” means information that is linked or reasonably linkable to an identified or identifiable individual. Personal data does not include deidentified data, publicly available information, information about an individual acting in a commercial or employment context, or any other exemptions under the respective Acts.

    Unless otherwise expressly stated in this Notice, all terms in this Notice have the same meaning as defined in the Acts and our Privacy Policy.

    1. Collection and Use of Personal Data

    We collect personal data from and about you for a variety of purposes. To learn more about the types of personal data we collect, the sources from which we collect or receive personal data, and the purposes for which we use this information, please see Section B above.

    2. Categories of Personal Data

    We have collected and processed the following categories of personal data:

    • Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, other government issued identification, and other similar identifiers.

    • Contact information such as your name, address, phone number, and email address.

    • Payment information and other financial information.

    • Commercial information, such as your use of our Services

    • Geolocation data, such as information about your physical location collected from geolocation features on your device, including your IP address.

    • Professional, employment-related information, and educational information.

    • Audio, electronic, or visual information.

    3. Categories of Third Parties and Our Disclosure of Personal Data

    The categories of third parties to whom we disclose personal data about a specific individual, and the category of personal data we provide to them, depend on, among other things, our relationship or interaction with that person and the service or function the third party is providing. We may disclose any of the above categories of personal data to such third parties based on the service or function the third party is providing or as otherwise required by rule, law, or regulation. Such third parties include, but not limited to:

    • Outside companies or organizations, including service providers and financial institutions as part of providing our Services, completing transactions, supporting our everyday operations, and business management and development. Examples may include internet service providers, geolocation providers, fraud prevention services, cloud storage providers, credit card companies, payment processors, and other financial institutions.

    • Government agencies including to support regulatory and legal requirements.

    • Professional advisors including accountants, auditors, technical consultants, and legal advisors.

    4. Selling or Using your Personal Data for Targeted Advertising

    We do not sell personal data to third parties for monetary or other valuable consideration nor use your information for Targeted Advertising. Our third-party vendors may use Targeted Advertising when you visit their website, however, we are not responsible for their use of these or other tracking technologies.

    5. Your Privacy Choices

    You may be able to exercise the following rights in relation to the personal data we collect about you, subject to limitations under the Acts and at law.

    • Right to Access and Portability. You have the right to obtain access to the personal data we have collected about you and the right to obtain a copy of the personal data in a portable and readily usable format.

    • The Right to Correct. You have the right to request that any inaccuracies in your personal data be corrected.

    • The Right to Delete. You have the right to request the deletion of personal data that we have collected from you.

    • The right to Opt-Out. You have the right to opt-out of the sale of personal data and targeted advertising. However, we do not sell your personal data or use it for Targeted Advertising.

    6. How to Exercise Your Privacy Rights and Appeal a Privacy Rights Decision

    To submit a request to exercise one of the privacy rights identified above, please submit a request using the email address associated with your account to [email protected].

    We will need to verify your identity before processing your request. To verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. We will try to limit the personal data collected in connection with a request to exercise a data right, but we may require additional personal data from you. In certain circumstances, we may decline a request to exercise a data right where we are unable to verify your identity or otherwise not required or prohibited from doing so under the Acts or other rule, law, or regulation. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

    You may be able to appeal a decision we make in connection with your privacy rights request. To appeal, submit the appeal to [email protected].


    We may, in our sole discretion, change this Privacy Policy from time to time by posting a revised version at If we make any change to this Privacy Policy which we deem to be material, in our sole discretion, we will notify you by posting a notice on prior to the change becoming effective and may also elect to send you an email notifying you of the policy modifications.

    It is your responsibility to check this Privacy Policy for changes. Your continued use of the Website and Services after posting and/or notification of changes to the Privacy Policy will indicate your acknowledgement of and acceptance of such changes. You agree to be bound by the terms of such changes and agree that the revised Privacy Policy applies to all your Personal Information, including the Personal Information collected before the change went into effect.


    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of Personal Information, please contact us at [email protected].